I was well cared for, in a very comfortable, clean & warm environment. A lovely member of staff took me in & looked after me. She spoke me through all stages of my cleansing, this allowed me the opertunity to ask any questions I may have had. She was great from start to finish. Well done! I will come back for more treatments. When the money is available in my budget. Maybe so literature with a small voucher for once off treatments, if one can afford a package deal. Otherwise great.